Articles not updating

  • Resolved damadeouros

    (@damadeouros)


    1 year, 7 months ago

    Hello,

    I have my blog hosted with Bluehost with theme karuna. I made some updates to one page and one article, and although updated, the readers only see the previous version, without the alterations.

    I contacted bluehost support and they told me I should talk to you, because the issue is with the theme. Response from Bluehost support below.

    “The issue is with the theme you are using . You will need to check with theme provider they may provide any update or steps to resolve this as we do not have access to theme settings”

    The pages I have issues with are:

    https://www.damadeouros.com/livrofire/

    https://www.damadeouros.com/wallstreeters-review/

    Thank you for your atention.

    Regards,

    Maria

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello Maria,

    Many thanks for reaching out.

    What changes on these pages are you not seeing? The reason why I ask is because I suspect you may not be seeing these because of caching.

    Do the changes appear if the site cache is cleared?

    Thread Starter damadeouros

    (@damadeouros)

    Hello Adam!

    Thank you for your reply!

    I already cleared the cache and the problem continues.

    In fact, I deleted the article that was not updating and added two more blog posts, and no alterations have been made. If I open my blog, the deleted article is still on and the 2 new articles added are missing.

    Hi @damadeouros, to confirm, are you having trouble with these links?

    https://www.damadeouros.com/blog1/

    https://www.damadeouros.com/livrofire/

    And, if you use the Health Check plugin to view the site with a different theme, do you see the changes?

    Thread Starter damadeouros

    (@damadeouros)

    It was indeed a cache problem and it is already solved.

    Thank you so much for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
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