Arrow up

Hi @jozef67,
Can you please share your URL? Thanks.

Hi @jozef67,
I couldn’t replicate such an issue in the local environment. Can you please explain more, have you changed any codes in this theme? Thanks.

Each page on the website has a blue arrow at the bottom right. If you click on that, the page will scroll up again. The scrolling succeeds when I view the website on the PC. Scrolling is not possible when I view the website on my mobile or tablet.
It is strange that scrolling up works on the PC and not on mobile or tablet.
I have not changed the code.

Hi @jozef67,
Can you please clear the cache and try again. If it didn’t work then please let us know. Thanks.

Unfortunately, that did not solve the problem.
Do you have the same problem on your phone or tablet when you visist my website?

Hi @jozef67,
Have you used any captcha plugin or Recaptcha related plugin then please deactivate it and see the changes if it still doesn’t work then let us know. Thanks.

That did not solve the problem. When I go to a template of my theme on https://demo.themegrill.com/accelerate/ then it works on pc AND on mobile AND on tablet.

Hi @jozef67,
Please use this custom CSS:

.grecaptcha-badge {
    display: none !important;
}

I hope this works for you. If it didn’t work then let us know. Thanks.

This didn’t solve the problem.

Hi @jozef67,
The above custom CSS is tried and tested in your URL and it is working fine. May I know where did you place this custom CSS? Please visit this link: https://docs.themegrill.com/knowledgebase/where-do-i-add-my-custom-css/ for any confusion. Please let us know if it doesn’t work. Thanks.

I found another solution. I clicked on Themes then on Accelarate ‘customizer’ and then on ‘extra css’. I pasted the following line there ((found on Internet):
a # scroll-up {
display: none! important;
Then the default arrow-up was gone.
Then I installed the plugin ‘WPFront Scroll up’.
Now it’s OK.
Thank you for the help.

Glad to hear that. Please feel free to post your issues. Thanks.

OK