• So I have installed the Sendle plug-in and for any International orders it throws up this error:

    Array
    (
    [status] => 400
    [error] => Bad Request
    )

    Which is a completely useless error message. Local shipments in Australia work fine.

    I have stepped through the order details manually based on the information in the log and the Sendle order will raise without issue.

    So any clues?

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  • Thread Starter steveje28

    (@steveje28)

    Well I finally got this to work.

    The question now is – why does the Plug-in use the Product Short Description for the Sendle item description rather than the product title?

    This appears to have been the issue that the API didn’t like something in the Product Short Description. So I simplified the short description in the products the customer had ordered and resubmitted the Sendle request manually and it worked.

    The upshot being I have gone through all my products and simplified all the short descriptions in an attempt to get this work. So when a new overseas order is placed I will see if it works and automatically raises the Sendle order.

    As mentioned above it would seem like a far better idea to use the product title as the Sendle Item description than the short description.

Viewing 1 replies (of 1 total)
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