ARNING: Job restarts due to inactivity for more than 5 minutes.

Perhaps there is a separate log that my server keeps that would shed more light on the issue?

How is the maxumum execution time configure in BAckWPup > Settings > Tab: Jobs? Try to set it to 30 secounds.

Thank you very much for the reply.

The current max execution time is set to 120 seconds. I have set it to 30 seconds and will try to run a backup now. Intuitively though, shouldn’t I set this time to something larger than 120 seconds? The warning indicates that the job was inactive for 120 seconds, so it restarted. Won’t setting it to 30 seconds also give the same warning?

Thanks.

The Problem is that something has aborded the backup process. That detects BackWPup und restart the backup. Mostly it it cames form a to long working time. That is why you must decrease the time. Best is to start with 30 secounds.

Thanks for that. I changed the property to 30 seconds and ran a backup. I received a different error. See below:

[INFO] BackWPup job: backup
[INFO] Logfile is: backwpup_log_aa94c0_2016-01-07_17-18-38.html
[INFO] Backup file is: backwpup_aa94c0_2016-01-07_17-18-38.zip
[07-Jan-2016 17:18:38] 1. Try to backup database …
[07-Jan-2016 17:18:40] Connected to database panyadee_wp1 on localhost
[07-Jan-2016 17:18:48] Added database dump "panyadee_wp1.sql" with 2.30 MB to backup file list
[07-Jan-2016 17:18:48] Database backup done!
[07-Jan-2016 17:18:49] 1. Trying to make a list of folders to back up …
[07-Jan-2016 17:18:58] Added "wp-config.php" to backup file list
[07-Jan-2016 17:18:58] 889 folders to backup.
[07-Jan-2016 17:19:00] 1. Trying to generate a file with installed plugin names …
[07-Jan-2016 17:19:00] Added plugin list file "Panyadee.pluginlist.2016-01-07.txt" with 2.63 kB to backup file list.
[07-Jan-2016 17:19:00] 1. Trying to generate a manifest file …
[07-Jan-2016 17:19:00] Added manifest.json file with 5.39 kB to backup file list.
[07-Jan-2016 17:19:00] 1. Trying to create backup archive …
[07-Jan-2016 17:19:00] Compressing files as ZipArchive. Please be patient, this may take a moment.
[07-Jan-2016 17:32:59] WARNING: Job restarts due to inactivity for more than 5 minutes.
[07-Jan-2016 17:32:59] 2. Trying to create backup archive …
[07-Jan-2016 17:40:07] WARNING: Job restarts due to inactivity for more than 5 minutes.
[07-Jan-2016 17:40:08] 3. Trying to create backup archive …
[07-Jan-2016 17:46:11] WARNING: Job restarts due to inactivity for more than 5 minutes.
[07-Jan-2016 17:46:12] ERROR: Step aborted: too many attempts!
[07-Jan-2016 17:46:12] 1. Try to send backup file to Dropbox …
[07-Jan-2016 17:46:12] Authenticated with Dropbox of user: Panyadee Admin
[07-Jan-2016 17:46:12] Uploading to Dropbox …
[07-Jan-2016 17:46:12] ERROR: Job has ended with errors in 1654 seconds. You must resolve the errors for correct execution.

With hoster is it ?

Try the option on BackWPup > Settings > Tab Jobs with the name: Empty output on working.

The host is Go Daddy.

>> Try the option on BackWPup > Settings > Tab Jobs with the name: Empty output on working.

I enabled that and re-ran the backup. I received the same warnings/errors. Should the output have been different?

It, can. But that it looks leike that it not helps.

You can try to reduce the exectuion time to 25 secounds.

Thanks for your help. Just to confirm though, are you saying that there is no way to further diagnose this issue–with BackWPup logs, server logs, or any other diagnostic?

You can check the server logs for errors on time the backup is run.

Possibly a clue: I have 4 independent WordPress installations (one per domain on my server) and PHP 7 is activated for every domain. My hoster lets me chose this for every subdomain. ??

BackWPup has the same settings in every install but only in one installation the same error occurs when the automatic backup wants to send the database backup via email. I set this domain to use PHP 5.6 and then everything worked normal again.

Maybe another plugin interfers..