Are all my images being optimized?

  • Resolved hbk747

    (@hbk747)


    4 years, 7 months ago

    Hi,

    Why do the images in my “Last optimized images” stay the same? Its always the same few images. This makes me wonder if Optimole is optimizing my other images? I have followed this guide you wrote here but still everything is the same. When I manually check the image sizes in the library, they are also all the same. When I was using short pixel, the image sizes were chaning. Please help. Optimole allows much more images to processed and I do not want to change plugins. And I also want to mention that once for some reason, my website became very slow using Optimole (it was taking 2-4 minutes to load images…it said loading from optimole). I got very scared because of this. I had cleared my websites cache using my cache plugin but should it have gotten that slow??? Can you please explain this also.

    Thanks
    My website is here

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    We only show the last 10 images optimised inside the plugin.
    We show the last 25 inside the dashboard, it will usually show the most visited images.

    But you can easily check if your images are being served and optimised by Optimole by checking inside your browser. I’ve checked your website here: https://snpy.in/1b2V6a and I can see that images are being served and optimised by our service.

    I’ve also ran a GTmetrix report here: https://snpy.in/XRpkjb
    and I can see that there are no issues with regards to images. There is an image that is not rescaled and that is the logo, we do not scale that since it needs to be loaded first. You can rescale that yourself to 550x216px and Optimole will optimise it further.

    Let us know if you have more questions or require more help.
    Thank you!

    Thread Starter hbk747

    (@hbk747)

    Okay thanks for the fast response. I do not know why once it got very slow for some reason. But thanks! I am glad it is working!

    Thread Starter hbk747

    (@hbk747)

    I am trying to access my dashboard but I do not remember my password. When I try to recover my account, it says check email for further instructions, but no email comes in primary inbox or spam. I have used the same email I used for registration.

    Please help

    Regards

    Hello,

    Can you contact us directly on https://optimole.com/#contact
    I can help you out if the mail does not arrive, but it should arrive, maybe it was flagged as spam or blocked by your server.

    Let us know, thank you!

    Thread Starter hbk747

    (@hbk747)

    No email arrived. i tried recovering many times. no rmail in spam also. i will contact u directly.

Viewing 5 replies - 1 through 5 (of 5 total)
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