• Resolved efquintana

    (@efquintana)


    Hello

    I downloaded a package but by mistake I deleted the installer.php file

    Following the instructions in the FAQs, I manually extracted the files from the zip and recovered the installer-backup.

    However, when I run it, the installer never starts with the result “Archive file not found!”

    The zip file is on the server and I already used the plugin with another site on the same hosting, so it’s not a configuration problem. Any idea how to fix it? Or any suggestions how to proceed to do a manual import from the zip?

    I no longer have access to the original site, so I can’t create another package.

    Thanks.

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  • Plugin Support devdavidam

    (@devdavidam)

    @efquintana did you change the original archive name, if so that might be the issue.

    Thread Starter efquintana

    (@efquintana)

    I would have sworn no. But I copied the file name from inside installer-backup and copied it as the zip name and the installation worked.

    So yeah, I guess I changed the filename at some point :S

    Thank you so much

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