Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    HI! I’m sorry it’s not working for you. Have you selected the “Simple RTL” template in the settings? If not, that’s a first thing to do.
    You could also check the debug logs under WooCommerce > Status > Logs, then in the upper left corner you can see if there’s a log named ‘woocommerce-pdf-ips-mpdf` in the list.

    Let us know what you find!

    Thread Starter mayada5100

    (@mayada5100)

    Hello,
    yes i made the steps you mentioned , selected the “Simple RTL” but i got the same error. then i went to the status > logs and i saw this in the log file:
    2019-05-09T00:52:17+00:00 CRITICAL Error detected. PDF file generation aborted: Illegal string offset ‘done_migration’
    2019-05-09T00:52:25+00:00 CRITICAL Error detected. PDF file generation aborted: Illegal string offset ‘done_migration’
    2019-05-09T00:52:31+00:00 CRITICAL Error detected. PDF file generation aborted: Illegal string offset ‘done_migration’
    2019-05-09T00:52:51+00:00 CRITICAL Error detected. PDF file generation aborted: Illegal string offset ‘done_migration’

    Plugin Contributor Ewout

    (@pomegranate)

    Hi! That’s a strange error. Have you made any changes to your template or are there plugins active on your site that would explain this ‘done_migration’ error?

    Thread Starter mayada5100

    (@mayada5100)

    Hi,
    My client theme is a purchased theme but its updated and the main plugin works fine but the arabic support plugin is the one making the error.

    Plugin Contributor kluver

    (@kluver)

    Hi @mayada5100,

    The ‘done_migration’ variable is not in our code by default so the errors suggest that the problem lies in a customization, with a custom template or code snippet, of your PDF template. Or that another plugin is hooking into ours and is making customizations.

    If you haven’t made any customizations yourself I would suggest switching of plugins one by one to test if that makes the error disappear. If it does, we are a step closer in identifying the root of the problem.

    Thread Starter mayada5100

    (@mayada5100)

    Hello kluver,
    ok i am testing on a staging website to check the plugins because i didn’t make any changes in the theme.

    Thread Starter mayada5100

    (@mayada5100)

    actually its working on the staging but not working on the live website the only difference is that the live website didn’t continue the add plugin through the browser so i removed it and uploaded the files, on the staging it did get installed through add plugin.

    Plugin Contributor Ewout

    (@pomegranate)

    Does this mean the issue is now resolved?

    Thread Starter mayada5100

    (@mayada5100)

    Hi,
    well its still not working on the live website but i guess its not related to your plugin it might be something related to the server or one of the plugins.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘arabic support in invoice’ is closed to new replies.