Apprve status issue

  • Resolved divyauser

    (@divyauser)


    3 years, 2 months ago

    Hi Support,

    On the main user screen it says they are approved as Status, but if you actually go into their profile, at the very bottom it indicates pending.
    You can see this example for BCorry.

    https://prnt.sc/1sxnkse
    https://prnt.sc/1sxnll4

    The website is live and we need to fix this issue asap.

    FYI, latest version 2.2.4 of ultimate member is installed on the website.

    Waiting for your swift reply.

    Thanks,
    Divya

Viewing 2 replies - 1 through 2 (of 2 total)

  • @divyauser

    Try to clear the UM user profile cache.

    UM -> Dashboard -> Clear cache of xx users

    Do you have a caching plugin active?

    • This reply was modified 3 years, 2 months ago by missveronica.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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