Approve button not working

  • Resolved kirantmbi

    (@kirantmbi)


    1 year, 5 months ago

    Hi Team,

    I created a new revision. and clicked on ‘Approve’ button. Sometime it work immediately. and sometime button gets disabled. but page doesnot redirect to the published pages. it stuck on CMS only.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @kirantmbi

    Thanks for using PublishPress Revisions.

    We won’t be able to provide a solution without detailed information. To start, have you observed any errors in the console tab when inspecting with Chrome?

    Thread Starter kirantmbi

    (@kirantmbi)

    Hi,

    I go to published post.
    Click on new revision.
    I made some changes in post title.
    Then click on Approve button.
    sometimes button gets disabled, I can see the disabled attribute is added to the button.
    but it doesnt redirect to the frontend. which is usual behaviour.
    console dont have any error.
    I have the paid plugin too.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @kirantmbi If you are using a paid plugin, would you please opening a support ticket here: https://publishpress.com/new-support-ticket/? This way, we can provide you with more comprehensive assistance.

    Thread Starter kirantmbi

    (@kirantmbi)

    Ohh.
    Sorry, the purchased account email ID is with another team. I already sent the email to [email protected]. with mentioning the purchased account email id details. can you address that email?

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @kirantmbi I’ve received your message and have replied there. I will go ahead and close this ticket, and we will continue the investigation in the new support ticket. Thank you for your cooperation.

Viewing 5 replies - 1 through 5 (of 5 total)
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