• Hi, when I try to apply discount to cart it only refresh the checkout page and not deduct any value. I’ve activated coupons in Woocommerce, disable other plugins but still doesnt work

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Carlos M

    (@cjmora)

    Hi @iqbal22,

    The plugin works correctly in a basic WordPress + WooCommerce installation.
    Please, try to use a default WordPress theme and deactivate all plugins except WooCommerce and Points and Rewards. Also, I suggest you try to update all the settings, even if you don’t change anything, simply re-save the settings. Let us know.

    Thread Starter iqbal22

    (@iqbal22)

    Okay, so Ive found out that Dokan is causing the problem. Any solution for it?

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @iqbal22,
    I’m sorry but the plugin is not integrated with Dokan

    Brian

    (@88supernova88)

    Good day

    I am having the same problem. When I try to apply discount to cart it only refresh the checkout page and not deduct any value. I’ve de-activated all other plugins (except WooCommerce and Yith WooCommerce Points and Rewards), I have even changed to Theme Twenty Twenty-One, but it till doesn’t work. The logs do not show any errors with the Yith plugin or any other error that I can attribute to the cause.

    Your assistance in resolving the issue will be much appreciated.

    Regards,
    Brian

    Brian

    (@88supernova88)

    One month down the line and STILL no answer from support. This is terrible service!!

Viewing 5 replies - 1 through 5 (of 5 total)
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