Apply Credit to order on admin backend not working

  • Resolved vernonwebsites

    (@vernonwebsites)


    1 year, 6 months ago

    Creating an order on the back end, submitting it, then seeing the button showing on the page to click “Apply Store Credits”, it does nothing. Nothing at all. I have ensured the user account on the order has a credit, but the admin order area will not do anything when I try to credit the order by pressing that button. It’s dead….

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi @vernonwebsites thanks for the message.

    Can you right click and click Inspect on the page? In the Console tab, are there any javascript errors? Any errors appear before/after clicking the Apply Store Credits button?

    Just needing bit more info here to see if we can narrow it down.

    The other thing you could try would be a basic debug process as described here which helps detect any conflicts with other plugins on the install.

    Thread Starter vernonwebsites

    (@vernonwebsites)

    Found the issue. It was a conflict for some reason with the plugin “Really Simple SSL”… I disabled it and the button started to work.

    The Really Simple SSL plugin is EXTREMELY popular with over 5 million installs. Perhaps you should look into making your plugin compatible with it so that button works while the RSSSL plugin is installed. This is pretty much a bug in the Advanced Coupons coding.

    For now, I have removed the RSSSL plugin. Thanks for getting back to me so quickly. That was great. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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