Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Thomas Townsend

    (@smb-dev)

    Please provide the requested information.

    Thread Starter hackworth

    (@hackworth)

    WP – 4.2.4
    Job Manager – 1.23.6
    https://www.commercialindustrialva.com/

    I’m getting ready to update it to the latest versions. When I posted 6 days ago the WP and Job Manager updates were not available.

    Plugin Author Thomas Townsend

    (@smb-dev)

    I see that your up to date now. Site looks very nice.

    If your still experiencing email issues, check with your hosting provider as 99.9% of the time it’s related to that. Not to worry I can provide a work around if that’s the case.

    Thread Starter hackworth

    (@hackworth)

    I’ll test the application again and see if that cleared the problem. Thanks.

    Thread Starter hackworth

    (@hackworth)

    The application form still does not process correctly. No error but also the submission doesn’t arrive via email and it does not show up in the Job Manager Admin area.

    Plugin Author Thomas Townsend

    (@smb-dev)

    Have you checked for a plugin and or theme conflict ?

    If that’s not the case then set up a very basic submission form and see if that goes through. You should at least see the data in the Applications area. That’s desperate from the email functionality that could be a separate issue that’s easily resolved.

    First lets find out why your forms not submitting properly.

    Thread Starter hackworth

    (@hackworth)

    I disabled all other plug-ins and still nothing happened on the form submission.

    Plugin Author Thomas Townsend

    (@smb-dev)

    You have a rather large and extensive form. I would suggest paring this down to a VERY basic form until we can find out where the issue is.

    Once you can see an application works with the basic (Name Address, Phone, and maybe one or two questions) Then you can look at adding to the form again. There might be something in the form that’s causing a hang-up. I would also not rule out the Theme either. If you have a way of setting this up on a staging instance and use the Twenty Fifteen Theme and a basic Application Form that will get you in the right direction.

    Thread Starter hackworth

    (@hackworth)

    Ok, this may be more trouble than it’s worth. I can build out a regular form faily easily and use that.

    Plugin Author Thomas Townsend

    (@smb-dev)

    Yes you can do that but you loose all the Applicant Tracking Capability. I always suggest to start out with basic form first to test everything before going on to a more developed form. It doesn’t matter what your using if you build a a huge form and then test you may run into similar issues.

    Even using GF…. you can’t instantly build out a complicated form w/o knowing what your doing and testing the basics.

    Will consider this resolved.

    Thread Starter hackworth

    (@hackworth)

    I can build out the form on a third party and then embed it in WP.

Viewing 11 replies - 1 through 11 (of 11 total)
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