ApplePay Domain Validation Issues

  • Resolved MFA

    (@mfabowl)


    7 months, 1 week ago

    Hello,

    I’ve followed the instructions in the official Docs from WooCommerce. I am using multisite and here is what I don’t understand:

    https://site.com/multi1/ – apple pay doesn’t work (The domain has not yet been validated. Use the Apple Pay button to validate the domain ?)
    https://site.com/multi2/ – apple pay works perfect (Status: Domain successfully validated ??)
    https://site.com/multi3/ – apple pay works perfect (Status: Domain successfully validated ??)
    https://site.com/multi4/ – apple pay works perfect (Status: Domain successfully validated ??)
    https://site.com/multi5/ – apple pay works perfect (Status: Domain successfully validated ??)

    Can someone explain why is that happening and how to fix it? Keep in mind all the settings on the rest of the multisites are the same as multi1.

    • This topic was modified 7 months, 1 week ago by MFA.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    Hi @mfabowl,

    Thank you for reaching out to us.

    Please be aware that validation will be confirmed only when you use the Apple Pay button on your site. Until then, the status may still show as “validation failed.”

    This does not suggest an issue with your setup; it is simply how the system verifies the integration. Importantly, completing a payment is not necessary to finalize the validation.

    Please follow these steps to share your system status report with us:

    1. Navigate to the?WooCommerce / Status?section in your site’s admin panel.
    2. Click on the?Get system report?button and then click?Copy for support.
    3. Paste the report into our?PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    Once we have a clearer picture of your system’s state and the specific circumstances, we can guide you better on how to resolve the issue.

    Best Regards,
    Jamie

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @mfabowl

    Since we have not received any further communication from you, we are assuming that your issue has been resolved.

    Therefore, we mark this thread as resolved. If you still have any questions or if a new problem arises, don’t hesitate to open a new thread.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)
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