Apple Pay without completing checkout form

  • Resolved idff

    (@idff)


    4 years, 3 months ago

    Hi,

    I have disabled Apple Pay showing on Product Page and Cart Page successfully. But when I show it on the checkout page customers only get a choice to pay with Apple Pay OR complete the form and pay with Credit Card or PayPal. How can I only show the Apple Pay button when they select it as an option in the form like the other payment options? We need to capture their info and agree to Terms & Conditions etc.

    I’ve obviously removed Apple Pay for the time being from the live site as my client requires this.

    Thanks very much for your help,

    Ian

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam Heckler

    (@adamkheckler)

    When a customer comes to the Checkout page, they can either A) use Apple/Google Pay, or B) go through your site’s checkout process by filling out their billing address, shipping address, payment info, etc.

    The payment request buttons are shown separately for good reason: since Apple/Google Pay have all the customer card and address information built in, it doesn’t make sense to make your customer fill in all the info in your usual checkout form, and only afterward choose Apple/Google Pay. They will have wasted time filling in the form by hand, the very thing Apple/Google Pay was created to prevent!

    Thus, we show payment request buttons as a distinct process from the checkout form:

    https://d.pr/i/NT5zil/IukX7y3g7A

    We need to capture their info and agree to Terms & Conditions etc.

    If that is a liability for you because it was not explicitly checked by the customer, then the options would be to develop a custom solution to display this notice or, alternatively, to stop using the Payment Request buttons.

    A custom solution would a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.

    I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.

    You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

    Thread Starter idff

    (@idff)

    Thanks for your quick response Adam, really appreciate it.

    So when they purchase using Apple Pay (bypassing the order form) it still adds a record into WooCommerce Orders with their contact details? Can they choose an alternative delivery address in Apple Pay and will that then appear in WooCommerce Orders too? As long as it does that my client should be happy I think.

    Again, thanks for your help.

    Ian

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey again!

    So when they purchase using Apple Pay (bypassing the order form) it still adds a record into WooCommerce Orders with their contact details? Can they choose an alternative delivery address in Apple Pay and will that then appear in WooCommerce Orders too? As long as it does that my client should be happy I think.

    The answer to both questions is yes. There is a normal WooCommerce order created with all the appropriate info, billing and shipping addresses, etc.

    The customers just choose that info in the Google or Apple Pay box, and that’s sent over to WooCommerce.

    Hopefully that helps! Have a great one!

    Thread Starter idff

    (@idff)

    That’s great news, thanks very much for your help. I can now set that up for them.

    Have a great weekend. Ian

Viewing 4 replies - 1 through 4 (of 4 total)
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