Apple Pay “Status: Domain validation failed”

  • Resolved nerdfelt

    (@nerdfelt)


    1 year, 2 months ago

    Not sure why but I’m unable to validate Apple Pay. When I go to my checkout page ( https://www.nerdfelt.net/checkout/ ) and click Apple Pay, the little popup shows up for a few seconds and disappears. I also tried it with my phone and it did the same thing (though the visuals are slightly different). On the backend, it does say “Status: Domain validation failed ?” but as far as I can tell, the file is there. And when I click Manage Domain Registration, the PayPal website tells me everything should be good and it’s set up for nerdfelt.net .

    I have also tried Google Pay and got it to work on my computer, but when I test it on my phone the popup window says “Unexpected developer error, please try again later.”

    Thank you for your help, I would really like to make these two payment options available for my customers.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Thank you for reaching out to us, we are here to help.

    There has been a fix for our release 2.5.0 that could have affected the Apple and Google Pay payment methods, so the first thing I would do to check what is causing this, is to revert to 2.4.3 or update to 2.5.1 (which is the same as 2.5.0).
    You could also try the same test while all other plugins have been deactivated (keep only WooCommerce and PayPal Payments active) and using the default Storefront theme, to see if there is any other aspect of your site causing this in your situation.

    If this is not the cause of the problem, then we would probably need to have a closer look at the system report and the logs to make a better assessment.

    If you don’t feel comfortable sharing those details on a public forum, please open a ticket with our service desk. You can find the instruction for this here: https://paypal.inpsyde.com/docs/request-support/
    (please add the URL of this thread in the ticket as well).

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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