• Hello,

    I am Administrator role on our site.

    Usually, I use Chrome on Mac, and I noted this:

    In Chrome, the advanced card Payment not show up, and Apple Pay show up: https://prnt.sc/HwHT8f5B2XWS

    However, in Safari, Apple Pay does not show up, but Advanced Card Payment show up:
    https://prnt.sc/cqi3lVzcmr5i

    MacBook Pro, Macos Monterey, Version 12.7.6

    Safari: Version 17.6 (17618.3.11.11.7, 17618)

    I just suppose that is not expected, right?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @alexli126

    This behavior is indeed not expected. I tested your site using both a physical Apple device and BrowserStack on macOS. In every scenario, both Advanced Card Processing and Apple Pay were visible, regardless of the browser being used. Chrome here, Safari here.

    Likely the issue is related to a specific configuration on your Mac. One possibility could be a Private Relay (if enabled), which may interfere with certain functionalities. I recommend temporarily disabling Private Relay and testing the checkout again to see if this resolves the issue.

    Please let me know if the problem persists, and I’ll be happy to assist further.

    Kind Regards,
    Krystian

Viewing 1 replies (of 1 total)
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