• Resolved C Green

    (@cgreen177)


    Hi there

    I’ve just applied maintenance to a client site this morning and rolled out Apple Pay. However on testing I could not get the Apple Pay integration to work. Digging into this further, I can see the bug seems to have been introduced in 2.9.1 – 2.9.0 works as expected. I’ve also confirmed this is not a theme conflict.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    Hello @cgreen177

    Thanks for reaching out to us, we’re here to help.

    Please follow these steps to share your system status report with us:

    1. Navigate to the?WooCommerce / Status?section in your site’s admin panel.
    2. Click on the?Get system report?button and then click?Copy for support.
    3. Paste the report into our?PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    Once we have a clearer picture of your system’s state and the specific circumstances, we can guide you better on how to resolve the issue.

    Best Regards,
    Jamie

    Thread Starter C Green

    (@cgreen177)

    Plugin Support Syde Jamie

    (@jamieong)

    Hello @cgreen177 ,

    We are aware of the issue you are experiencing, which is affecting the Apple Pay button on the Product page. We have logged this issue and will notify you as soon as we receive any updates. We expect it to be addressed in the next update.

    However, Apple Pay payment method on the Checkout page should work fine.

    However on testing I could not get the Apple Pay integration to work. Digging into this further, I can see the bug seems to have been introduced in 2.9.1 – 2.9.0 works as expected.

    Can you share more information of where the issue occurred to you?

    Best Regards,
    Jamie

    Thread Starter C Green

    (@cgreen177)

    Hi Jamie can confirm behaviour is as you describe – the button does not work on the product page but does work on full checkout.

    Thanks!

    Corrine

    Plugin Support Syde Jamie

    (@jamieong)

    Hi @cgreen177 ,

    Thank you for confirming the same. We will keep you updated as soon as we receive any updates on the fix. We expect it to be addressed in the next update.

    Best Regards,
    Jamie

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @cgreen177

    Could you please let us know if the latest release candidate update has resolved the problem on your end? We just published it here.

    Your feedback is valuable, and we appreciate your assistance in this matter.

    Kind Regards,

    Krystian

    Thread Starter C Green

    (@cgreen177)

    Apologies I completely missed this. All looks good to me in 2.9.4 – just tested it.

    Corrine

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.