• Resolved kielun

    (@kielun)


    We have a problem on the order page, when we select Apple Pay, information appears that this payment is not currently supported, the same happens with card payments, and the payment is not currently supported. Please help, we reinstalled the plugin, but it didn’t help

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hello,

    This sounds like an issue with your Revolut Merchant account. Most likely they need to approve your permissions for online sales. Please reach out to our in App help section and ask for help there.

    Follow these steps to reach out to our help section:

    – Open the Revolut Business App

    – Click on your account name on the top left of your screen.
    – Open “Help” section.
    – Scroll down until you see “Chat” option.
    – Click on “Start new chat” (chat bubble icon)

    Kind regards,

    I can confirm this error. Happened to me also. Used to work like a month ago.

    Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hi @mpikkis ,

    If none of your payment methods work it’s most likely a problem with your Revolut merchant account and you need to contact support as suggested in my previous message.

    Payments work on my end except pay with credit card. Revolut Pay works fine. I even got an order from customer like this.

    Revolut Gateway – Credit/Debit Cards – Pay with credit card <- does not work

    Error Code : Fatal error: Uncaught Error: Class “WC_Subscriptions_Cart” not found in …../wp-content/plugins/revolut-gateway-for-woocommerce/includes/gateways/class-wc-gateway-revolut-cc.php:589 Stack trace: #0 /var/www/vhosts/mike.com.cy/httpdocs/wp-content/plugins/revolut-gateway-for-woocommerce/includes/class-wc-gateway-revolut-cc-blocks-support.php(103):

    And before you ask, i dont have Woo Subscriptions

    Also 1 more thing Apple Pay / Google Pay?–?Digital Wallet (ApplePay/GooglePay) <— ONly Google Pay works, I get an error with apple pay

    • This reply was modified 2 months, 3 weeks ago by mpikkis.
    Thread Starter kielun

    (@kielun)

    we cant find chat bubble on our revolut app on phone

    I am facing the same issue after the last plugin update:

    Error Code : Fatal error: Uncaught Error: Class “WC_Subscriptions_Cart” not found in …../wp-content/plugins/revolut-gateway-for-woocommerce/includes/gateways/class-wc-gateway-revolut-cc.php:589

    I was already in contact with support. That didn’t help. Please fix the plugin!

    Not sure if it’s the right way, but I got it working by replacing line 589 in /wp-content/plugins/revolut-gateway-for-woocommerce/includes/gateways/class-wc-gateway-revolut-cc.php with:

    $cart_contains_subscription = class_exists( 'WC_Subscriptions_Cart' ) && WC_Subscriptions_Cart::cart_contains_subscription();

    It seems to be ok like this, i can confirm

    Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hello,

    Thank you for bringing this to our attention. We just released a new version 4.17.3 which addresses this issue. Please update and confirm if it fixes your above mentioned problem.

    It is not advised to make code changes to the plugin as those code changes will be overwritten on updating to new versions.

    Best practice is to allow our developers to fix any issue and then proceed with update.

    Kind regards,

    Will do, thanks

    Seems to be ok now

    • This reply was modified 2 months, 3 weeks ago by mpikkis.
    Thread Starter kielun

    (@kielun)

    We updated plugin but still Apple Pay or Pay by Card is still not supported payment method

    Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hi @kielun ,

    Please reach out to our in App help section as your issue is most likely with your merchant account, not a plugin technical one.

    Kind regards,

Viewing 12 replies - 1 through 12 (of 12 total)
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