Appearance>Customize doesnt work :( !!!!

  • See problem on the picture (https://drive.google.com/file/d/1GjIJW0aOO4ihwKUt9WjDU0sza25JIcd6/view?usp=sharing)

    Hello
    I’ve installed wordpress and havent installed any plugins yet. When i click Appeearance>Customize I cant see any website to edit and there is no customise-menu ( i can see only text ” You are customizing “name of shop”. I have active Twenty Sixteen Theme but the same situation is happening on other Themes. Ive just installed wordpress and Customise tab doesnt work. This wasnt my first time, ive installed wordpress few times in my life but now I have no clue whats going on

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  • Are you sure you’re running the 4.9 WordPress version?

    This is a common error for plugin conflict and old versions problems.
    Since you haven’t installed any plugin yet this could be the second alternative.

    Some themes implements functionalities that requires specific features from new WordPress versions, so when you try to run those themes with an old WordPress version that blank page appears.

    Please let me know if it isn’t the case, so we can continue to look for this problem source.

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