Appearance customizer generates critical error when plugin activated

  • Resolved isaacrthorne

    (@isaacrthorne)


    2 years, 4 months ago

    If the plugin is active, the WordPress appearance customizer generates a Critical Error in the preview frame (using the Blocksy theme). I disabled all the plugin options without deactivating the plugin. Same issue. Deactivating the plugin fixes the issue.

    The appearance customizer still functions normally (allows you to make changes), but displays the critical error instead of the site/page preview it should.

Viewing 1 replies (of 1 total)
  • Plugin Author A2 Hosting

    (@a2hosting)

    Hello,

    If you are a A2 Hosting customer, could you please open a ticket with our support team so we can track the issue directly on your site?

    If not, does the error specify a particular file/line number that is causing the issue?

Viewing 1 replies (of 1 total)
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