App id stopped working – Help :)

Hi @bing0bang0,

I’m able to get it to work fine on my own test site. What error are you seeing when you enter your API key into the settings screen?

Wow Thanks so much for your quick reply.

settings page:
Could not validate App ID. Please try again later.

shortcode on page:
Open Currency Converter Error: No App ID has been setup – please set this in the options screen

I tried disabling wordfence & bulletproof security plugins temporarily just in case, but that made no difference.

It must be something uniquely weird with my settings or my hosting I guess.

I really appreciate your help with this, it’s a great plugin, really.

but hey don’t worry: I can move forward without using the currency converter plugin for now.

You’re not the first person to report this behaviour but I can’t recreate it. It may be a hosting thing, as you suggest. Who is your host?

There is something else you can try. In your browser look at the following URL, where you replace [appid] with your own APP ID…

https://openexchangerates.org/api/latest.json?app_id=%5Bappid%5D

It should produce a screen of the exchange rates. This is all my plugin checks to validate that the App ID works.

The BulletProof Security plugin has built-in troubleshooting capability so you would want to use these BPS plugin troubleshooting steps instead of doing a standard WP plugin deactivation thing: https://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-free-general-troubleshooting. It does not sound like BPS is causing this problem since this all of a sudden starting happening recently. Maybe this problem is caused by cache – ie a caching plugin that needs to have corrupt cache deleted or Browser cache that is corrupt that needs to be deleted.

Or maybe minification/compression of .js or html code/files?

Did you mean to respond on this thread @aitpro, as this response doesn’t seem to match the original conversation?

@dartiss – Yes, I meant to respond to this forum thread. An automated email was sent to me by WP regarding the “bulletproof security” tag/text being used in this forum thread. My response is relevant for 2 reasons:

1. @bing0bang0 deactivated the BPS plugin instead of doing the BPS plugin troubleshooting steps. Deactivating the BPS plugin does not remove the BPS Root or wp-admin .htaccess security code/files. Or in other words, deactivating the BPS plugin would not be helpful in troubleshooting any/all possible BPS plugin issues/problems caused by htaccess security code in either the Root or wp-admin htaccess security files/code.

2. Intermittent problems or problems that suddenly appear out of nowhere are typically caused by these things: php memory/cache/caching plugins/CDN’s/VPN’s/Proxy’s/Load Balancers/Host server problems (DNS server/DNS configuration problem, MySQL server timeout, server overloaded, etc), /Browser problems (corrupt cache, Sessions, Cookies, add-on, extension)/ISP (connectivity)/CloudFlare, Incapsula, etc.

So since @bing0bang0 stated this: “Everything worked perfectly for a long time until recently.” then it is not likely that this problem was caused by the BPS plugin, but it is certainly very possible that the problem is caused by things listed in #2 above. Of course the problem may not be caused by anything listed in #2 above, but it is certainly worth considering/eliminating.

• This reply was modified 7 years, 9 months ago by AITpro.
• This reply was modified 7 years, 9 months ago by AITpro.

yeah ok
I contacted my hosting company and they said they had indeed blocked a lot of stuff because of previous DDos attacks (related somehow to amazon).

Happily they have white listed the open currency api for me and so it is all working beautifully again now. (to be fair they did solve this quickly)

Thanks again for your help which is very much appreciated.
Apologies for taking up your time with this ??

Great! Glad you got it figured out. ??

Excellent news! I’m glad it was sorted and, obviously, that it wasn’t my code ?? However, it has made me look at it again and I plan to simplify and make it more robust for future.