Aplying coupon empties cart

Hello @pablolocutor

Thank you for getting in touch with us!

Can you please let me know that does the same is happening with the Default Checkout page of WooCommerce?

If yes, then you may need to get in touch with that plugin author and if not, then please open a technical support ticket from our website so that one of our developers will surely help you.

I am looking forward to hearing from you.

Hi only happens in cartflows checkout. Default checkout works well. Thank you for your fast reply ??

Hello @pablolocutor

Thank you for getting back to us!

Well, in that case, can you please disable the Extra Product Options products plugin and check that the coupon is getting correctly applied on the Checkout page of CartFlows without removing the products?

If yes, then this seems to be an issue coming from the Extra Product Options products plugin and I would suggest you get in touch with that plugin author.

On the same note, if you need any help in this process feel free to get in touch with us or one a support ticket from our website.

I hope this helps you.

I am looking forward to hearing from you.

Hi thank you for your answer.

I will contact with Extra Product Options author but the plugin works well with default woocommerce checkout so I think this could be a problem with Cartflows…

Have a great day. Thank you!

Hello @pablolocutor

Thank you for getting in touch with us!

If you think there could be an issue from the CartFlows end, can you please open a support ticket via our website where one of our developers will surely help you out.

I hope this helps you.

I am looking forward to hearing from you.