API Won’t Load

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  • Hi @jmeyer2485,

    Thanks for reaching out. I’d love to take a look here and see what’s going on – in order to do that, could you please reply back with the following information?

    – What version of PHP is your site running?
    – What theme is currently installed?
    – What other plugins are activated on your page?
    – Could you send us a link to your site where the plugin is installed?
    – Does this behavior persist when trying to connect the plugin in an alternate browser?

    Thanks – we look forward to hearing back and digging in.

    Pearl

    Hey @jmeyer2485,

    I just wanted to reach back out and see if you’re still running into any issues here – if not, I’ll go ahead and resolve this thread. If you are still having trouble with the plugin, though, please feel free to reply back here with those requested details as well as the plugin version you currently have installed and we’ll be happy to take a look.

    Thanks!

    Pearl

    Hello,

    May I ask how you resolved it? I have the same problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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