API user has invalid permissions

  • Resolved silaghichris

    (@silaghichris)


    1 year, 6 months ago

    Hello,

    I get the following error on both websites:

    “API user has invalid permissions

    Usually this means that the API user does not have role “Administrator”.”

    Here is the debugging:

    “Response code403Response body<!DOCTYPE html> <html style=”height:100%”> <head> <meta name=”viewport” content=”width=device-width, initial-scale=1, shrink-to-fit=no” /> <title> 403 Forbidden </title></head> <body style=”color: #444; margin:0;font: normal 14px/20px Arial, Helvetica, sans-serif; height:100%; background-color: #fff;”> <div style=”height:auto; min-height:100%; “> <div style=”text-align: center; width:800px; margin-left: -400px; position:absolute; top: 30%; left:50%;”> <h1 style=”margin:0; font-size:150px; line-height:150px; font-weight:bold;”>403</h1> <h2 style=”margin-top:20px;font-size: 30px;”>Forbidden </h2> <p>Access to this resource on the server is denied!</p> </div></div><div style=”color:#f0f0f0; font-size:12px;margin:auto;padding:0px 30px 0px 30px;position:relative;clear:both;height:100px;margin-top:-101px;background-color:#474747;border-top: 1px solid rgba(0,0,0,0.15);box-shadow: 0 1px 0 rgba(255, 255, 255, 0.3) inset;”> <br>Proudly powered by <a style=”color:#fff;” href=”https://www.litespeedtech.com/error-page”>LiteSpeed Web Server</a><p>Please be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site.</p></div></body></html>”

    Both accounts are Administrators.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Trio

    (@wooelements)

    Hello,

    In the debug response it’s mentioned that access is denied:

    Access to this resource on the server is denied!

    This means that your web hosting is blocking the REST API connection for some reason. You will need to ask them to open it. Stock Sync for WooCommerce uses WooCommerce REST API for communication if they need more information.

    Closing this now but feel free to reopen if you need further help.

    Thread Starter silaghichris

    (@silaghichris)

    Thank you!

    It seems the problem was ModSecurity, which was active for both shops.

    It works now!

Viewing 2 replies - 1 through 2 (of 2 total)
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