API took my site down

  • The whole site went down when I created an API key through your plugin, I couldn’t access the login page either. My host had to edit the code so I could enter it again. WooCommerce was disabled and he had to change some code “renamed .htacess file as .htccess-bacup and created one default .htacessa”.

    I deleted the pluggin and reinstalled it. Then I went through investigating, I corrected the geotag but the site still was not up. I went through the settings and reset, deleting all data I had created through Woocommerce, this did not work either.

    Could you please help me?
    I would really like to use your pluggin and was told that I needed to contact you “for any requirements need to be updated on server for the plugin to run from our end”. Also would be great to successfully run an API key with Woocommerce….

    Thank you,
    Sare

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter sarebaker

    (@sarebaker)

    My system report: 

    
### WordPress Environment ###

Home URL: https://sarebaker.com
Site URL: https://sarebaker.com
WC Version: 2.6.14
Log Directory Writable: ?
WP Version: 4.7.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 7.0.12
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.24.0
OpenSSL/1.0.0

SUHOSIN Installed: –
MySQL Version: 5.6.32
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.6.14
: 
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ?

### Active Plugins (11) ###

Akismet Anti-Spam: by Automattic – 3.3
iThemes Security: by iThemes – 6.2.0
Envato WordPress Toolkit: by Envato – 1.7.3
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 6.0.16
MOJO Marketplace: by Mike Hansen – 1.1.3
Photection: by Colormelon
justnorris – 1.0.0

Free & Simple Contact Form Plugin - PirateForms: by Themeisle – 1.2.0
Slider Revolution: by ThemePunch – 5.3.0.2
WooCommerce: by WooThemes – 2.6.14
Wordfence Security: by Wordfence – 6.3.4
WPForms Lite: by WPForms – 1.3.6.1

### Settings ###

Force SSL: ?
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: –

### WC Pages ###

Shop Base: #194 - /
Cart: #195 - /cart/
Checkout: #196 - /checkout/
My Account: #197 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Shop Isle
Version: 1.1.14
Author URL: https://themeisle.com
Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –
    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    What type of key? I’m not really sure what you mean – you have the plugin activated if you can see the status report!

Viewing 2 replies - 1 through 2 (of 2 total)
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