• Resolved Elisa

    (@cursojuanlinares)


    Hi,

    Since October 18, the REST API has not delivered billing information to the outsourced company.

    I already spoke with Godaddy, where the website https://www.juanlinares.com/ is hosted. I have spoken with woocommerce and the outsourced company.

    I have been talking to everyone for more than 1 month and they are all treating me very badly since each one says that it is not her responsibility and that everything works very well at her job.

    I’m going crazy with that, it’s important since the outsourced company is the one that does the automatic billing and I would have to do everything manually.

    I have created several new REST APIs and have integrated again with the outsourced company and it still does not work, woocommerce has sent me a code to add in .htaccess and so little works.

    Can someone help me please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @cursojuanlinares

    I’m sorry to hear about the issues you’ve been experiencing with the REST API not delivering billing information to your outsourced company. I understand how important it is for your business operations.

    First, I’d like to assure you that we are committed to providing the best support possible, and we’ll do our best to help you resolve this issue.

    From the information you’ve shared, it looks like you’ve already taken some relevant steps, like creating new REST APIs and adding the code we provided in .htaccess. I’m sorry to hear that these steps didn’t resolve the issue.

    To further investigate, we’ll need some additional information. Could you please provide the error messages you’re receiving, if any? Also, please share any changes you have made to your WooCommerce setup or hosting environment around the time the issue started.

    Once we have this information, we’ll be better equipped to diagnose the issue and provide a solution. Looking forward to your response.

Viewing 1 replies (of 1 total)
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