API Key connecting issue

  • When I try to sign in to my GoDaddy account through the plug-in, it pops up different information and accounts.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor susanygodaddy

    (@susanygodaddy)

    It sounds like you have more than one email marketing account with GoDaddy. That page you’re seeing allows you to choose which email marketing account to connect to.

    Thread Starter rjofarrill

    (@rjofarrill)

    Yes, I have more than one email marketing account with GoDaddy. The issue is that the API key provided by the plug-in doesn’t match any of the ones in my account.

    Plugin Contributor susanygodaddy

    (@susanygodaddy)

    I see what you’re saying. When you connect with the plugin and choose what email marketing account you want to connect with, you get an API key that’s specific to WordPress in the plugin. They are different than your regular API credentials. However, if you want to connect to a different email marketing account, you can replace those credentials with the API info in the “Settings” area of your email marketing account. Just use the email address on the account as the username.

    If you still have any trouble, please contact GoDaddy support and we’ll be happy to help you figure this out.

Viewing 3 replies - 1 through 3 (of 3 total)
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