API error: contents: size must be between 0 and 5

  • Hi,

    I’m receiving this error message when I try to create a label (Deutsche Post):

    API error: contents: size must be between 0 and 5

    I checked, but it seems that all products have a weight and shipping class set.

    I got this with 2 out of 30 orders.

    Thanks,

    Roy

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Shadi Manna

    (@shadim)

    I would need to see the log file associated with this order.

    Can we continue this conversation via email, please contact me at “dhlsupport [at] progressusmarketing.com” so I can review the log file.

    Plugin Author Shadi Manna

    (@shadim)

    This is a Deutsche Post specific restriction, there is no solution to this within the plugin currently.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘API error: contents: size must be between 0 and 5’ is closed to new replies.