API error 500 when attempting to use SEO Analyzer

  • Resolved scott8035

    (@scott8035)


    1 month, 2 weeks ago

    Hi. New Rank Math user here. I’m attempting to run the SEO Analyzer. When I click the big “Start SEO Analyzer” button, I get a progress bar that says “Analysing Website”, which runs to 100%, pauses for 3-4 seconds, then gives a small message “API Error: HTTP 500 error.”.

    I’ve tried to find the cause of the 500 error, but I can’t find any trace of a 500 error on my webserver during that timeframe. I looked in the nginx access and error logs and the WP debug.log. No trace of anything wrong there.

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  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @scott8035,
    ?
    Thank you for contacting Rank Math support.
    ?
    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
    ?
    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/
    ?
    Here is a video you can follow as well:
    https://www.youtube.com/watch?v=FcIWRhcUP2c
    ?
    Only the site admin would know and your users won’t be affected by this troubleshooting.
    ?
    If the issue persists, please share the site URL so we can check and assist you further.
    ?
    Looking forward to helping you.

Viewing 1 replies (of 1 total)
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