API Block Issues Preventing push from Printful

  • API push from Printful throwing fatal errors.

    I have tried everything I know to do.
    Host is BlueHost.

    I have gone round and round with BlueHost and Printful all blaming each other and the Plugin WooCommerace. I have reached a limit with Bluehost. I’ve had them check as many things as I can with no resolve.

    Where I am at now:
    When I try and push any product. NOTHING Custom. Just a product. Stock everything. No mods.
    The product will begin to push then crash and revert throwing the fatal error.

    I’ve been testing and needed to make the site live again, so theme and plugins are active again.

    Trouble Shooting:

    • Removed ALL plugins and used stock theme.
    • Change Theme, again 2023, 2024, 2025
    • Had Blue host run some tests, again and again.
    • Make sure Woocommerce is up to date (If that doesn’t work, downgrade)
    • Reconnected Printful Store
    • Ran Woocommerce Wizard & Rest API
    • Deleted Woocommerce and Data and reinstalled.
    • Update WordPress (If that doesn’t work, downgrade WordPress)
    • Check API Keys -> Revoke and re-key
    • Clear cache/cookies -> try again
    • Blame Hosting provider -> Checked with them, there is nothing blocking access.
    • If this doesn’t work, I have been told, The problem lies in server settings or the API connection itself.

    From this ARTICLE:
    https://robotninja.com/blog/fix-common-woocommerce-rest-api-issues/index.html

    1. Wp-json check for the site:
      https://harryparkerphotography.com/wp-json/wc/v3/
    2. API Check for the site
      https://harryparkerphotography.com/wc-api/v1

    Any help greatly appreciated.

    <details><summary>System Status Report</summary>

    <br>### WordPress Environment ###<br><br>WordPress address (URL): [Redacted]<br>Site address (URL): [Redacted]<br>WC Version: 9.7.1<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.9.0<br>Log Directory Writable: ?<br>WP Version: 6.7.2<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: Apache<br>PHP Version: 8.0.30<br>PHP Post Max Size: 516 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 1000<br>cURL Version: 8.7.1<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 5.7.23-23<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>[REDACTED]<br><br>### Post Type Counts ###<br><br>attachment: 1401<br>cs_header: 2<br>cs_layout_archive_wc: 1<br>cs_template: 58<br>customize_changeset: 11<br>custom_css: 2<br>envira: 3<br>nav_menu_item: 14<br>nf_sub: 9<br>oembed_cache: 3<br>page: 33<br>post: 195<br>product: 21<br>revision: 794<br>soliloquy: 3<br>wp-help: 18<br>wpcf7_contact_form: 2<br>wpcode: 2<br>wpzoom: 4<br>wp_font_face: 36<br>wp_font_family: 12<br>wp_global_styles: 2<br>wp_navigation: 1<br><br>### Security ###<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?<br><br>### Active Plugins (23) ###<br><br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.7<br>BackWPup: by BackWPup – WordPress Backup & Restore Plugin – 5.0.5<br>Connects - ConvertKit Addon: by Brainstorm Force – 2.2.2<br>Honeypot for Contact Form 7: by WPExperts – 2.1.7<br>Contact Form 7: by Takayuki Miyoshi – 6.0.4<br>Kit (formerly ConvertKit): by Kit – 2.7.4<br>Convert Plus: by Brainstorm Force – 3.5.31<br>Envira Gallery: by Envira Gallery Team – 1.10.1<br>Google for WooCommerce: by WooCommerce – 2.9.9<br>Site Kit by Google: by Google – 1.147.0<br>Health Check & Troubleshooting: by The www.remarpro.com community – 1.7.1<br>Jetpack: by Automattic – 14.4<br>Kliken: Ads + Pixel for Meta: by Kliken – 1.1.0<br>Ninja Forms: by Saturday Drive – 3.9.1<br>Printful Integration for WooCommerce: by Printful – 2.2.10<br>Slider Revolution: by ThemePunch – 6.7.29<br>Soliloquy: by Soliloquy Team – 2.6.12<br>Custom 404: by Themeco – 2.0.6<br>TikTok: by TikTok – 1.3.1<br>WooCommerce Shipping & Tax: by WooCommerce – 2.8.8<br>WooCommerce: by Automattic – 9.7.1<br>Wordfence Security: by Wordfence – 8.0.3<br>Yoast SEO: by Team Yoast – 24.6<br><br>### Inactive Plugins (5) ###<br><br>Photonic Gallery & Lightbox for Flickr, SmugMug, Google Photos & Others: by Sayontan Sinha – 3.13<br>Public Post Preview: by Dominik Schilling – 3.0.1<br>Watu Quiz: by Kiboko Labs – 3.4.2<br>WPCode Lite: by WPCode – 2.2.5<br>WP Help: by Mark Jaquith – 1.7.5<br><br>### Must Use Plugins (3) ###<br><br>Endurance Page Cache: by Mike Hansen – 2.2.2<br>Health Check Troubleshooting Mode: by  – 1.9.2<br>SSO: by Garth Mortensen<br>Mike Hansen – 0.5<br><br><br>### Settings ###<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 329 KB<br><br>### WC Pages ###<br><br>Shop base: #3098 - /shop/<br>Cart: #2940 - /cart/ -  Contains the woocommerce/cart block<br>Checkout: #2941 - /checkout/ -  Contains the woocommerce/checkout block<br>My account: #2942 - /my-account/ -  Contains the [woocommerce_my_account] shortcode<br>Terms and conditions: ? Page not set<br><br>### Theme ###<br><br>Name: Pro – Child Theme<br>Version: 1.0.0<br>Author URL: https://theme.co/<br>Child Theme: ?<br>Parent Theme Name: Pro<br>Parent Theme Version: 6.6.1<br>Parent Theme Author URL: https://theme.co<br>Theme type: Classic theme<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: –<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br>add-to-cart-with-options-stepper-layout<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>blockified-add-to-cart<br><br>Daily Cron: ? Next scheduled: 2025-03-05 23:04:04 -08:00<br>Options: ?<br>Notes: 66<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Complete: 220<br>Oldest: 2025-02-19 14:22:09 -0800<br>Newest: 2025-03-04 15:01:22 -0800<br><br>Failed: 2<br>Oldest: 2025-02-21 11:31:17 -0800<br>Newest: 2025-02-21 14:27:03 -0800<br><br>Pending: 2<br>Oldest: 2025-03-04 16:46:05 -0800<br>Newest: 2025-03-05 14:47:29 -0800<br><br><br>### Status report information ###<br><br>Generated at: 2025-03-04 15:13:53 -08:00<br>
    </details>

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jonayed (woo-hc)

    (@jonayedhosen)

    Hi @cliffhumit

    I’m sorry you’re running into trouble connecting Printful with WooCommerce on your Bluehost site. It sounds like you’ve already put in a lot of effort to get this sorted—I appreciate you sharing what you’ve tried so far!

    From what I’ve seen, other users on shared hosting (like Bluehost) have run into similar issues. Printful’s integration can be resource-heavy, and shared hosting often comes with limitations that might cause hiccups. I came across a discussion where someone mentioned that Printful’s recent server updates may have caused compatibility issues with certain shared hosting setups.

    They suggested moving to a VPS for better performance, but since that thread is a bit older, it’s worth checking with Bluehost to see if anything has changed. If you’re curious, here’s the discussion: https://www.reddit.com/r/printful/comments/12nbj2w/printfulwoocommercebluehost_woes/

    To better understand the issue, could you check if any specific errors are showing when you try to push a product to Printful?

    If there are fatal errors, those would be especially helpful. You can find logs under WooCommerce > Status > Logs—if you spot anything, feel free to copy it into a Code block in your reply or use pastebin.com and share the link.

    Also, could you grab a screenshot of what you see under Printful > Status? If you don’t already have a screenshot tool, Snipboard.io makes it easy to upload and share one.

    Let me know what you find, and we’ll figure out the next steps from there!

    Hey there, it looks like you have done everything you could here. This can be a quite complicated issue and would require further investigation to determine the root cause. One solution may not fit all here so we’d for sure want to dig in further. Since it seems like frontline support exhausted it’s resources on this, please reach out to us via our Social Media via X (Twitter), Facebook, or Instagram. Just tell them Reddit sent you!

    Thread Starter cliffhumit

    (@cliffhumit)

    @jonayedhosen

    Thank you so much for your attention. I’ve seen so many threads with the same issue and the one that did resolved it moved from BlueHost. Which, is odd as @bluehostsupport actually sell woocommerce services. So, I am stumped.

    Below is the FATAL Error log from Woocommerce. Images are pushing from Printful to Media Library. When pushing from printful the entire product is pushing and then fails never displaying the image, which is strange as the image does make its way to the media library.

    2025-03-04T23:01:20+00:00 Critical Maximum execution time of 60 seconds exceeded  
    Additional context
    {
        "error": {
            "type": 1,
            "file": "/XXXXXX/public_html/XXXXXXXX/wp-includes/class-wp-image-editor-imagick.php",
            "line": 459
        },
        "remote-logging": true,
        "backtrace": [
            {
                "file": "/XXXXXXX/public_html/XXXXXXXX/wp-content/plugins/woocommerce/includes/class-woocommerce.php",
                "line": 414,
                "function": "critical",
                "class": "WC_Logger",
                "type": "->"
            },
            {
                "function": "log_errors",
                "class": "WooCommerce",
                "type": "->"
            }
        ]
    }

    Here is the error on the Printful side. I included this last post through google drive and it just didn’t work.

    Thank you so much for taking some time to look this over. First time I am about to give up. All the best. Have a great day. Ask for anything else.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello cliffhumit,

    Thank you for your reply.

    It looks like WordPress is processing images, but it’s taking longer than the allowed time, causing the “Critical: Maximum execution time of 60 seconds exceeded” error.

    To troubleshoot this, try increasing the maximum execution time on your server. You may also contact Printful support to check how many images are being sent to the server and whether they might be exceeding the time limit during processing.

    Let me know how it goes. ??

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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