API Authorization failure…

  • Robert

    (@dungeonlair)


    7 years ago

    Hello,

    I have yet another issue I’m dealing with regarding this plug-in.

    I purchased this plugin for 2 reasons…

    1) Live API shipping rates – Of course this function doesn’t work, it can’t possibly be that simple, so I have to use the price adjustments to get it to work properly, oh man.
    2) Print shipping labels – But it looks like this plugin can’t do that either. So now what, I need to pay for another service on top of the $69 that I already paid for this plugin (WooCommerce USPS Shipping Plugin with Print Label).

    Here’s the current issue I’m now dealing with. When I try and print a shipping label I receive this error…

    Error: “API Authorization failure”, while printing shipment label.

    So, what do I do now, how do I fix this, or can it be fixed with this plugin. You are probably going to tell me that I need to spend more money on a different plugin.

    Thank you,

    Robert

Viewing 1 replies (of 1 total)
  • lorenzo101

    (@lorenzo101)

    Hi Robert,

    If this is a premium plugin query please raise a ticket in xadapter support. You probably need to get the API authorization for print label from USPS for the webtools ID, or if you don’t have a webtools ID from USPS you need to register and request for the ID with the print label permission.

    For USPS print label feature you’ll have to use the USPS Evs Account.

    Regards,
    Lorenzo

Viewing 1 replies (of 1 total)
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