Apache Log Error Stops Site Rendering

  • Resolved thedrumdoctor

    (@thedrumdoctor)


    3 years, 1 month ago

    I’ve just had to deactivate the plugin because of the following errors seen in the Apache error log:

    [Fri Oct 22 15:00:54.498468 2021] [proxy_fcgi:error] [pid 997:tid 139757925148416] [client 149.86.70.129:36982] AH01071: Got error ‘PHP message: PHP Warning: Constant WP_DEBUG already defined in /home/(removed for security)/public_html/wp-config.php on line 76PHP message: PHP Warning: Undefined array key “revoked” in /home/(removed for security)/public_html/wp-content/plugins/instagram-feed/inc/class-sb-instagram-posts-manager.php on line 132PHP message: PHP Fatal error: Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given in /home/(removed for security)/public_html/wp-content/plugins/instagram-feed/inc/class-sb-instagram-posts-manager.php:132\nStack trace:\n#0 /home/(removed for security)/public_html/wp-content/plugins/instagram-feed/inc/class-sb-instagram-posts-manager.php(132): in_array()\n#1 /home/(removed for security)/public_html/wp-content/plugins/instagram-feed/inc/class-sb-instagram-api-connect.php(213): SB_Instagram_Posts_Manager->add_error()\n#2 /home/(removed for security)/public_html/wp-content/plugins/instagram-feed/inc/class-sb-instagram-feed.php(852): SB_Instagram_API_Connect::handle_instagram_error()\n#3 /home/(removed for security)/public_html/wp-content/plugins/instagram-feed/inc/if-functions.php(105): SB_Instagram_Feed->add_remote_posts()\n#4 /home/(removed for security)/public_html/wp-includes/shortcodes.p…’

    The server is running PHP 8.0.

    One for the developers?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Smash Balloon Manuel

    (@mescobar)

    Hi @thedrumdoctor,

    Thank you for reaching out to us for assistance. In this case, we will need some more detailed information to troubleshoot this further. In that case, please send us a support request using the form on our website here, including the System Info. To obtain this information go to:

    1. WordPress DashBoard > Instagram Feed > Settings > Support (tabbed page).
    2. Select all text in the “System Info” by clicking in the box, copy and then paste the ‘System Info’ into your reply.

    We ask you to use our form as the System Info contains other website information and the Access Token for your connection which we do not suggest posting here.

    Many thanks.

    Thread Starter thedrumdoctor

    (@thedrumdoctor)

    Many thanks for your support on the free version, I have sent the request on your contact form.

    Plugin Support Smash Balloon Manuel

    (@mescobar)

    Hey @thedrumdoctor,

    Thank you for your response. I just replied to your email a few minutes ago; feel free to respond on that thread if you have any additional comments or questions, as we’re always happy to help our users.

    Best regards,

    Thread Starter thedrumdoctor

    (@thedrumdoctor)

    Thanks to Manuel for looking into this issue, especially as I’m a user of the free version of the plug-in. At the moment, we don’t need the extra functionality of the plug-in but if I ever do need to do more with social media feeds, I would happily invest in their product.

    The issue appeared to be a CDN problem with Jetpack which was resolved by making sure images on the site were served locally. CDN is all very well and good for enhancing site response, but it can fall over with image caching!

Viewing 4 replies - 1 through 4 (of 4 total)
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