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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Greetings,

    Unfortunately, it was impossible for us to reproduce the problem locally. Please try installing WP on a remote server. In case the problem is reproduced, we kindly ask you to provide the access to the Dashboard (with Administrator’s permissions) and the FTP, so that we could examine the problem by ourselves.
    Since this data is confidential, maybe, it would be better if you created a private ticket on our support forum https://support.bestwebsoft.com/. In this ticket add a link to this post, so that we could recall the case immediately.

    Regards,
    BestWebSoft Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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