AOL email as website manager not receiving form mail

  • The website manager uses an aol.com email address.
    We want form submissions to go to the aol.com mailbox and to the enquirer
    This last few weeks, the website manager has not got all emails, and people are calling by phone saying they have received their confirmation but no reply.

    Some time ago settings were changed to make the FROM address the same as the domain, but now that fails.

    [email protected] is redirected to [email protected] in case anyone replies to it directly.

    In the settings below, I have changed the actual addresses for this post:

    CF7 is setup as follows:
    Mail – email goes to the website owner.
    To: [email protected]
    From: Website Name <[email protected]>
    Subject: Website Contact Page
    Additional Headers: Reply-To: [your-name] <[your-email]>

    Mail (2) – email goes to the person filling out the contact form
    To: [your-name] <[your-email]>
    From: Website Name <[email protected]>
    Subject: Website Contact Page
    Additional Headers: Reply-To: Website Name<[email protected]>

    I have searched, but cannot find any definitive solution to this, so help gratefully received.
    Thanks
    lencw

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  • Thread Starter lencw

    (@lencw)

    Additional information:
    The webserver logs show that the outgoing email has an email address of:
    [ redacted ]
    It appears that CF7 is ignoring the FROM field when sending email via php mail, instead defaulting to the server domain address, not the actual domain hosted on that server.
    Still need a fix from CF7.

Viewing 1 replies (of 1 total)
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