Hi Ironikus,
Thank you for your kind reply and update. I recognize now I should have posted here before I reviewed negatively, and I will give it another chance and I have changed my review. I also appreciate your willingness to help when I clearly screwed up. Your plugin is really important and was previously well made. I think the alternatives are sub-par compared to yours.
First, I reinstalled your plugin and I see that the “visit us” link and your name now appears as the developer. It was different before and lead to “Ironikus.com” which redirects to WP-Webhooks.com which didn’t seem to have anything to do with the plugin. So it was suspicious to me. (Now I know your name, I see you’re the founder ??)
I’m not sure how, but when I did the troubleshooting of deactivating plugins and testing, I missed the very one that was causing this problem. I can’t explain why it is doing this, but it’s very concerning.
The plugin conflict is All In One WP Security, which seems like a very legitimate and important plugin… I don’t know why it would cause this behavior – but it’s definitely this. I’ve disabled all of my plugins, except Email Encoder and All In One WP Security and the problem disappears when I deactivate AIOS… and reappears when I reactivate it.
Here’s what happens when it is active:
When clicking on the plugin “Settings” link my website is used to display a “parked” page with advertising. The URL is the proper settings page URL, but it displays a parked domain page using my domain: Screenshot
This same page appears in an iframe of the pop-up window that appears when you click the plugins “View details” link that normally loads the plugin’s wordpress.com/plugins listing.
When viewing the source code of the parked page, I see that my hosting company IONOS is involved… the parked page comes from them, but I don’t know why it appears
1. Only on your plugin and
2. Only when AIOS is enabled.
I did some further testing and it seems AIOS security settings is also causing the white screen when using the “activate” or “deactivate” links on plugins.
I’m hoping you have some clues to what’s happening behind the scenes? If nothing else, at least I have a work around (disable AIOS) when I need to manage Email Encoder’s settings)
I have restored the AIOS settings to default and enable them 1 by 1 until I figure out which setting is interfering and let you know which one it is.
Thanks for your patience and tolerance of my foolishness.
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This reply was modified 1 year, 6 months ago by KingDingbat.
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This reply was modified 1 year, 6 months ago by KingDingbat.