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Hello,

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

### WordPress Environment ###

WordPress address (URL): https://drreefsquarantinedfish.com
Site address (URL): https://drreefsquarantinedfish.com
WC Version: 5.7.1
REST API Version: ? 5.7.1
WC Blocks Version: ? 5.7.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.6.5
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.9
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.33-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.7.1
WC Database Prefix: wp_
Total Database Size: 106.08MB
Database Data Size: 88.85MB
Database Index Size: 17.23MB
wp_woocommerce_sessions: Data: 5.58MB + Index: 0.11MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.34MB + Index: 0.20MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 2.99MB + Index: 2.06MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 3.57MB + Index: 1.15MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 1.80MB + Index: 1.23MB + Engine MyISAM
wp_aioseo_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aioseo_posts: Data: 0.11MB + Index: 0.01MB + Engine MyISAM
wp_aioseo_terms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 1.11MB + Index: 0.48MB + Engine MyISAM
wp_frmt_form_entry: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
wp_frmt_form_entry_meta: Data: 0.44MB + Index: 0.25MB + Engine MyISAM
wp_frmt_form_views: Data: 2.45MB + Index: 3.53MB + Engine MyISAM
wp_layerslider: Data: 0.63MB + Index: 0.00MB + Engine MyISAM
wp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 8.08MB + Index: 0.24MB + Engine MyISAM
wp_pimwick_gift_card: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pimwick_gift_card_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 12.99MB + Index: 4.03MB + Engine MyISAM
wp_posts: Data: 2.56MB + Index: 0.28MB + Engine MyISAM
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_term_relationships: Data: 0.04MB + Index: 0.09MB + Engine MyISAM
wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 2.41MB + Index: 1.46MB + Engine MyISAM
wp_users: Data: 0.13MB + Index: 0.15MB + Engine MyISAM
wp_wcepp_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.08MB + Index: 0.08MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.41MB + Index: 0.38MB + Engine MyISAM
wp_wc_order_stats: Data: 0.09MB + Index: 0.07MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.04MB + Index: 0.06MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblockediplog: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
wp_wfblocks7: Data: 0.16MB + Index: 0.08MB + Engine MyISAM
wp_wfconfig: Data: 0.39MB + Index: 0.02MB + Engine MyISAM
wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilemods: Data: 2.98MB + Index: 0.61MB + Engine MyISAM
wp_wfhits: Data: 0.60MB + Index: 0.10MB + Engine MyISAM
wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wfknownfilelist: Data: 1.57MB + Index: 0.19MB + Engine MyISAM
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wflogins: Data: 0.31MB + Index: 0.07MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfpklist_template_data: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfstatus: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpml_mails: Data: 36.62MB + Index: 0.03MB + Engine MyISAM
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wt_iew_cron: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wt_iew_ftp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wt_iew_mapping_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
apifw_inv_templates: 1
attachment: 405
avia_framework_post: 10
custom_css: 1
forminator_forms: 2
inspire_invoice: 1
nav_menu_item: 12
page: 12
post: 1
product: 244
product_variation: 428
revision: 398
shop_coupon: 78
shop_order: 1203
viwec_template: 14
wc_order_email: 4
wc_order_status: 10

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

Additional Order Filters for WooCommerce: by Anton Bond – 1.10
WooCommerce Continue Shopping: by HappyKite – 1.4.3
Cost of Goods for WooCommerce: by WPFactory – 2.4.9
Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.3
Envato Market: by Envato – 2.0.6
Forminator: by WPMU DEV – 1.15.2
Hummingbird: by WPMU DEV – 3.1.1
Import and export users and customers: by codection – 1.18.2.3
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.8
Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.23.2
PW WooCommerce Gift Cards: by Pimwick
LLC – 1.189

Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
SmartCrawl: by WPMU DEV – 2.14.2
WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.2.0
WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5
Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
WP Sheet Editor - WooCommerce Products: by WP Sheet Editor – 1.7.9
Ultimate Order Combination: by Fahad Mahmood – 1.3.6
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.4
WooCommerce Order Status Manager: by SkyVerge – 1.13.2
WooCommerce: by Automattic – 5.7.1
WP Mail Logging: by Wysija – 1.9.9
Smart Image Resize PRO: by Nabil Lemsieh – 1.6.4.1
Smush: by WPMU DEV – 3.9.0

### Inactive Plugins (6) ###

AIOSEO - Image SEO: by All in One SEO Team – 1.0.5
AIOSEO - Local Business: by All in One SEO Team – 1.1.3
All in One SEO Pro: by All in One SEO Team – 4.1.2.2
Email Template Customizer for WooCommerce: by VillaTheme – 1.0.11
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.1.0
Wordfence Security: by Wordfence – 7.5.5

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #113 - /shop/
Cart: #115 - /cart/
Checkout: #117 - /checkout/
My account: #119 - /my-account/
Terms and conditions: #96 - /processing-and-shipping/

### Theme ###

Name: Enfold
Version: 4.8.2
Author URL: https://kriesi.at
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: enfold/woocommerce/emails/customer-on-hold-order.php

### Action Scheduler ###

Complete: 9,387
Oldest: 2021-10-02 16:49:47 +0000
Newest: 2021-10-10 17:01:47 +0000

Pending: 4
Oldest: 2021-10-10 17:06:47 +0000
Newest: 2021-10-14 12:10:57 +0000

### Status report information ###

Generated at: 2021-10-10 11:04:50 -06:00

Hi @qtfish

Sorry for the late reply. There was a similar issue reported here, and there are new updates of WooCommerce and WC Admin.

Could you please update your plugins and check if the issue persists?

Hi @qtfish

We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

So i updated to new wordpress version that came out yesterday.
Even after that update when i click on analytics it takes me to a page that doesnt open and comes back to this message
This site can’t be reachedThe webpage at https://drreefsquarantinedfish.com/wp-admin/admin.php?page=wc-admin&path=/analytics/overview might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR

Hi @qtfish,

We will not be able to see the back end of the site, but we will take your word for it. Normally when there is an error with a page within core WooCommerce it ends up being a conflict with a different plugin.

To this extent, I see you have about 20 plugins that are not WooCommerce or theme related, it may be best to temporarily disable them and see if the issue abates. You can read more about plugin and theme conflicts here:

?https://docs.woocommerce.com/document/woocommerce-self-service-guide/

The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

1. Temporarily switch your theme to the Storefront or Twenty Twenty Theme.
2. Disable all plugins except for WooCommerce and your shipping/payment gateways.
3. Test to see if the issue has been resolved.

If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

For updating themes, plugins and WordPress, as well as testing prior to updating we do *highly* recommend a staging site for these tests so that your Live site is unaffected. A staging site is a clone or copy of the Live site, used for testing. You can reach out to your Host if you need to have a staging site set up, as they usually can assist you with this.

Let us know the results!

so i just did that. i disabled theme and plugins and still analytics got me same page with error

Hello @qtfish,

Sorry to hear that the issue persists.

I’ve seen you followed up on this WooCommerce Admin Github thread.

Please share with developers any additional information they may request so it can help them figure out and fix the issue.

I’m going to close this topic now as you will receive further assistance in Github.

Thanks!