Any known issues with UpdraftPlus?

  • Resolved sventej

    (@sventej)


    2 months, 1 week ago

    Hey there,
    since a few weeks have a severe issue.
    I cannot restore the wordpress core from backups that are created with UpdraftPlus.

    After the faulty restore, the wp-admin folder is present, but completely empty.

    The error message from UdP states that the deletion of the wp-admin folder failed and then the UID and the GID of the parent directory are listed together with the effective and real user IDs and GIDs of the current process but this is the same as the UID and GID of the directory.
    The support insists that it is due to the missing rights, but if this was correct, why is the wp-admin folder empty?

    Are there any known issues or similar problems on sites with the combination of UpdraftPlus and the plugin (our version is 1.9.15.2)?

    We use PHP 8.1.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MaximeWPS

    (@seinomedia)

    Hello,

    Thanks for using WPS Hide Login.

    The plugin doesn’t do anything in the wp-admin folder. wp-login.php and wp-admin slugs are replaced in database from the plugin code directives.

    The source of your issue is elsewhere. You should check wp-admin folder permissions. They should be set to 755.

    Thread Starter sventej

    (@sventej)

    Hey,
    thanks for the fast response.
    Well the permissions of the wp-admin folder (and all underlying subs) are 755.
    And all files in wp-admin and the subfolders are 644 I think.
    I did not make any changes to the permissions.

    And if the permissions are not sufficient to delete the wp-admin folder′s content….why is that folder empty after the failed restore…hmmm

    Well the main information I gor from you: the effect cannot be caused by the plugin.

    So I have to search further.

    Thanks
    S.

    Plugin Support MaximeWPS

    (@seinomedia)

    Then, the sub-directories should be set to 755 too.

Viewing 3 replies - 1 through 3 (of 3 total)
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