Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Drewby,

    We need to check the mentioned issues( where available days for delivery is not working fine and it is not working when an order is placed ) from our plugin.

    We will check the plugin tomorrow and get back to you with an update as it is already past end of the day here.

    Also, it would be great if you can tell us in detail about the issue which you are facing on your site.

    Regards,
    Komal Maru.

    Thread Starter drewby07

    (@drewby07)

    Hi there,

    Two issues I’ve noticed.

    1 – In the admin I have set only Tuesdays and Thursdays as available dates for delivery. Several times, this has randomly changed back to no days being selected as available.

    2 – More than one customer has mentioned that during checkout, they have selected a date, but when they select “make purchase” they get the error message “please select a valid delivery date”.

    Hi,

    Thank you for explaining the issue in detail which you are facing on your site.

    I have tried to replicate the mentioned issues with both Lite and Pro versions on our staging site. But, I am unable to replicate the issues as I was able to place the orders after selecting the delivery date where it did not display any error message and even the delivery dates were available in the calendar.

    Can you please create a ticket on [email protected] with the URL of your website and the admin access of your site, so that we can check the issue on your site?

    Regards,
    Komal Maru.

Viewing 3 replies - 1 through 3 (of 3 total)
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