antispam

  • Resolved klegrant

    (@klegrant)


    2 weeks, 1 day ago

    I use a variety of email names on a website I own. I use it for testing forms, signups etc
    How do I configure clean talk so it accepts a username and password from this website.
    At this page
    23languagelearninghacks.com/registration
    the email I used is being designated as spam and I cannot test the signup process

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter klegrant

    (@klegrant)

    the form is at 23languagelearninghacks (dot) com

    Plugin Support katereji

    (@katereji)

    Hello.

    I found your request. I see that it was blocked due to a few reasons. One is the fast typing start which is rare for a regular user. The second one is the IP you used. That’s not all but I can’t go into more detail. Based on my analysis, I changed some filters to avoid any unnecessary blocking in the future.

    However, I found out that for this web form you need to enable the Protect internal forms option in the plugin settings. Please, do not forget to clear the website cache after saving changes.

    Please, run your tests and let us know, we will check check your request to understand if changes above solved the issue.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 3 replies - 1 through 3 (of 3 total)
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