Anti-spam firewall potential bug

  • Hi,

    A client of mine just reported that, when the plugin’s anti-spam firewall is active, it makes site visits completely impossible if someone gets redirected from a referrer link pasted in an Instagram bio.

    Also, this feature of the plugin basically doesn’t seem working as expected.

    When someone tries to access a site, where the anti-spam firewall solution is active, from an incognito window, many times the anti-spam alert screen doesn’t let the site visitor in – at all. There’s just a countdown from 3 to 0 that keeps restarting and restarting.

    Average privacy-friendly visitors actively using incognito windows 7/24 will leave such site in about 2 seconds, good bye conversion.

    Has this issue been reported by other CleanTalk clients?

    Thanks for investigating this further, and/or for your info regarding the issue.

Viewing 1 replies (of 1 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @lunule.

    No, other clients did not report about this issue, therefore I assume it’s a specific case here.

    Perhaps there are some problems with JavaScript in the browser you are using.

    Are you using any cache solutions? Please, optimize the Anti-Spam to work with cache plugins on WordPress:
    ? WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —>
    ? —> set the option “Use static keys for JS check” to “On” —>
    ? —> set the option “Set cookies” to “Use alternative mechanism for cookies” —>
    ? —> set the option “Unique GET option” to “On” —>
    ? —> Save Changes.

    Then clear all cache in your website.

    Did it help?

Viewing 1 replies (of 1 total)
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