• Resolved SteveHale

    (@stevehale)


    Two things

    As I could not get search to work on the listed site I went through all plugins to check the issue.

    With your plugin activated search on the site would not work. De-activate your plugin and search works again.

    Also when I re-activate your plugin I get this in your plugin dashboard:

    Debug:
    Constants:
    CLEANTALK_AJAX_USE_BUFFER NOT_DEFINED
    CLEANTALK_AJAX_USE_FOOTER_HEADER NOT_DEFINED
    CLEANTALK_ACCESS_KEY NOT_DEFINED
    CLEANTALK_CHECK_COMMENTS_NUMBER NOT_DEFINED
    CLEANTALK_CHECK_MESSAGES_NUMBER NOT_DEFINED
    CLEANTALK_PLUGIN_DIR '/home/roundwoodhouse/public_html/wp-content/plugins/cleantalk-spam-protect/'
    WP_ALLOW_MULTISITE NOT_DEFINED
    Debug log:
    ArrayObject Object
    (
        [storage:ArrayObject:private] => Array
            (
                [08:06:27_ACTION__FUNCTION_] => Array
    (
        [0] => Failed.
    Query: ALTER TABLE <code>wprh_cleantalk_sfw_logs</code> ADD COLUMN <code>source</code> TINYINT(1) NULL DEFAULT NULL AFTER <code>ua_name</code>, ADD COLUMN <code>network</code> VARCHAR(20) NULL DEFAULT NULL AFTER <code>source</code>, ADD COLUMN <code>first_url</code> VARCHAR(100) NULL DEFAULT NULL AFTER <code>network</code>, ADD COLUMN <code>last_url</code> VARCHAR(100) NULL DEFAULT NULL AFTER <code>first_url</code>;
    Error: Can't find file: './roundwoodhouse_wp99/wprh_cleantalk_sfw_logs.MYI' (errno: 2 "No such file or directory")
    )
    
            )
    
    )

    Please can you advise

    Regards

    Steve B

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @stevehale

    Could you, please activate the the plugin, so I’ll try to reproduce the issue?

    As for the debug information, you don’t have to worry about it. Just press the button “Drop debug data” in the plugin settings to remove the code.

    Thank you.

    Thread Starter SteveHale

    (@stevehale)

    I have re-activated it….

    Search now does not work.

    Steve

    Plugin Support amagsumov

    (@amagsumov)

    I’ve just tested your search form on roundwoodhouse.com – the search works fine. My requests have appeared as “allowed” in your anti-spam logs as well
    https://cleantalk.org/my/show_requests

    We need more information for further investigation. Please contact us via our support system:
    https://cleantalk.org/my/support/open

    Thank you.

    Thread Starter SteveHale

    (@stevehale)

    Hi There

    The search is working now in Firefox and Chrome. But in Safari if I use a search term and hit the enter key nothing happens.

    Cheers

    Steve

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.

    We are working on this in CleanTalk ticket #30825, so I’m going to mark this thread as “resolved”.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Anti-Spam error and plugin stopping search capability’ is closed to new replies.