Answers percentage not shown on the answers YES/NO

  • Resolved digital2019

    (@digital2019)


    2 years, 9 months ago

    Hi I have issue with my poll it has two answers YES/NO but when I click on one of this
    it doesn’t show me the percentage of how many people have chosen that answer.

    Please assist!!!!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @digital2019,

    Thank you for your topic.

    Our Development team checked your website and noticed that you are using an Auto-optimize Cache plugin, which minifies all the JavaScript codes in one file.

    We have checked and noticed that there is a plugin named “Monkey_Expenses”, because of which, an error occurs on your website. Because of this, our script is not working correctly and you don’t manage to vote.

    See the screenshot: https://ibb.co/s2NxTRZ

    So, you can deactivate the above-mentioned plugin and clear all the caches (DB, plugin, browser).
    You can make a DB Backup for your safety (You can use UpdraftPlus).

    After this, please check whether the errors are still appearing in your Console or not.

    However, if the issue still persists after clearing the caches, please get in touch with the “Monkey_expenses” plugin’s Support Team so they can help you in this regard.

    Thank you.

Viewing 1 replies (of 1 total)
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