Answer not showing up in back end

Hi Guys

Can you help us out on this

We have set up a poll for a team of the year and as an added incentive

you enter your name on the bottom part of the poll to win a free jersey

But when a person enters their name

We can’t find it in the results

And we can’t do a draw if we don’t have peoples names

We have the latest version updated

All help gratefully accepted