• Resolved chromasia

    (@chromasia)


    I’m currently setting up a shop on my site and have run into a problem. Here’s the issue …

    If I add an item to an empty cart by clicking ‘Add to Basket’ then click ‘View Basket’ I get a strange anomaly towards the top of the resultant page, along the lines of “You cannot add another “Lab Color Mode: Tools & Techniques for Creative Photography” to your basket.” This message varies with the product selected, but doesn’t appear when I disable the litespeed cache plugin. I’ve tried every combination I can think of in terms of disabling various aspects – CSS Combine, and so on – and have excluded the woocommerce css and js on the tunings page, but no matter what settings I try I get the error. If the plugin is disabled, it all works as expected. I’ve be grateful if you could look into this as I’ve tried everything I can think of.

    Best wishes,

    Dave

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support LiteSpeed Lisa

    (@lclarke)

    I think I see the problem (although I am unsure just yet what is causing it).

    When you press the “view basket” button next to the product you just added, it increases the quantity of that product by 1 (which, obviously, it should not be doing).

    You’re seeing that error on products where you are only allowed to add one per customer to the cart.

    Does that help you with your troubleshooting at all?

    Thread Starter chromasia

    (@chromasia)

    I’ve done some further checking: this issue isn’t caused by the Litespeed plugin. My apologies for jumping to conclusions.

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    No problem ??
    Thanks for the update!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Another Woocommerce issue’ is closed to new replies.