• Resolved gwiaz

    (@gwiaz)


    I’m getting the Error: Not a valid JSON response.
    I can’t even set it up, I’ve tried everything I’ve found on the support forums so far, including a full reset and reinstallation in an incognito menu, all plugins deactivated, etc. There is still no solution.

    Has anyone found a fix?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hey,

    Thanks for opening a support ticket.

    This issue reported number of times & it might be the third party plugins or installed theme issue. To troubleshoot this issue would you mind to helping us by doing this:

    1. Install and activate the Health Check & Troubleshooting plugin.
    2. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    3. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    4. Attempt to setup Site Kit once more

    You can exit troubleshooting mode afterwards.

    Best Regards,

    Abdullah Ramzan

    (@abdullahramzan)

    We are closing this ticket as we didn’t hear back. Please feel free to open a new ticket in case if you have any queries.

    Best Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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