Another Scroll to Top instead of Heading Problem

Hi, thanks for reaching out to us and we apologize for the inconvenience caused. This option which can resolve this issue: https://prnt.sc/bDkEWI9T0cK1

1. Go to Toc setting.
2. Scroll down and you will find “Generate TOC link ids” option.
3. Enable that option once and try.

Please give it a try and if you still encounter the same issue please let us know.

Unfortunately, that didn’t resolve the issue.

Hi there, Could you please confirm if you are using the TOC plugin without combining it with other plugins? Mixing plugins can lead to conflicts, which might be causing that kind of issue you mentioned.

I deactivated each plugin one by one and every time I clicked an Easy ToC link the page scrolled to the top.

Site is hosted with Cloudways

Theme is Twenty Twenty Three

One Must-Use plugin that can’t be disabled – Object Cache Pro (MU) – I flushed the cache and tested with same result

Hi, we are getting fatal errors on the provided URL. Could you please share the working URL so we can check it on our end?

Here’s the staging site: https://wordpress-623851-3640976.cloudwaysapps.com/

I’ve turned off password protection and all plugins are disabled with the exception of Easy ToC. Let me know if you have any issues.

Hi, We are working on this concern and will provide you with an update shortly. We appreciate your patience in the meantime.