anonymous data tracking

  • Resolved Tim Blankenship

    (@waterfire)


    4 years, 9 months ago

    Why can’t I dismiss this notification? It’s very annoying. I would delete the plugin but I need it for my theme.

    You really can’t possibly think that pestering your customers to death is good business.

    screenshot

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @waterfire,

    Thank you for reporting this to us. We’re not aware of any such issues nor have received any similar complaints from our customers. It could be possibly due to some JavaScript errors in Dashboard.

    But we will look into that, and maybe even remove the notice as we don’t care about tracking as much as we care about our users enjoying the experience.

    Really sorry for the issue. We will look into it.

    Thanks again for bringing this to our attention. ??

    Thread Starter Tim Blankenship

    (@waterfire)

    Thank you for your speedy response. The notification is driving me crazy. I will look at the browser console on my dashboard and see if there are any error messages I can provide to help you with this issue.

    Thanks again.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Let us know if you saw any errors in console. ??

    Hi, I have the same issue, I’m not able to get rid of the notification.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @jackoneill,

    Can you open your browser console and check if there are any error messages on that page?

    Here’s a tutorial on how you can open it: https://documentation.concrete5.org/tutorials/how-open-browser-console-view-errors

    Let us know if you see any errors there. Thank you!

    Thread Starter Tim Blankenship

    (@waterfire)

    Hi, sorry I never got back to you on this. Not sure if you removed this notification or the problem just went away. Anyway I will mark this a resolved. Thanks again for your honest and quick response.

    Same here, I think the problem was gone the day after your reply.

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @waterfire and @jackoneill! Glad to know it was resolved. Let us know if you face this issue ever again. ??

    same for me, and it appears to all levels of roles (contributor to admin)
    very annoying until i clicked on the 1rst button and did noting else, disappeared

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @effi,

    It gives you an option to hide it. Was it not working for you?

    As noted by other users, it went away. For some, it stayed which I believe must be due to some JS error caused by another plugin.

    For it appearing for non-admins, we will take that into account and fix it in the next release. Thanks for bringing that to our attention! ??

Viewing 10 replies - 1 through 10 (of 10 total)
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