Annoying Lite Version & Non Existing Support

I only bought the plugin because of its super huge, permanently popping up messages to buy the PRO version. After every click the message requester appeared and took me off from working. That as been really annoying.

I only had a gallery with 7 Youtube-videos and the Lite version would have worked probably well, but ok…why not spending some money for a PRO version?…

After buying and testing out, it had problems with my Stellar Theme.
In Masonry and Grid gallery mode the gallery remained blank instead of showing images. After deactivating the Easy Media Gallery Plugin, everything worked fine agin.
Contacted the support who fixed the error within a couple of minutes.
After fixing, he wrote me an email with a link and asked me to review.

Today – after waiting for 2 weeks and writing several mails, I will do!

The support seem to be dead?…lost?…escaped?…
I′ve had lots of troubles with the plugin, did screenshots and screencasts and asked the support several times for help….absolutely nothing happened.
So I had to get and pay someone for fixing this error, because I wasn′t able to fix it by myself.

Did I something wrong?…Has been a support request every 3 days too much?
OK…why not wasting some money with spending it for a buggy plugin without supprt?