Animation Working Intermittently

  • Hi! I need some help with getting my animation to work consistently. It is at the top of the page and depicts waves. The animation has been intermittent for me all day. When it is not working, it simply appears as a picture of a wave at the top of my screen. Is there any way to fix this to make it work consistently? We are on WordPress version 5.3.2. Please let me know. Thank you!

    The page I need help with: [log in to see the link]

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  • It looks like you are using a slider plugin for this?

    I see the following code, which looks good to me, but maybe the JS with your slider plugin isn’t working well:

    <div class="mobile-video-image" style="background-image: url(https://web.stanford.edu/group/surf2/cgi-bin/w/wp-content/uploads/2017/05/golden-wave.jpg)"> <span class="ie-fix"></span> </div><div class="video-wrap"><video class="slider-video" width="1800" height="700" preload="auto" loop><source type="video/webm" src="https://web.stanford.edu/group/surf2/cgi-bin/w/wp-content/uploads/2017/05/Waves_Cut.webm"><source type="video/mp4" src="https://web.stanford.edu/group/surf2/cgi-bin/w/wp-content/uploads/2017/05/Waves_Cut.mp4"></video>

    You have the webm and mp4 video which is great, and the JS looks like it is supposed to swap from image to video, but maybe it fails sometimes? I haven’t experienced it yet. Are you testing with an incognito browser?

    Thread Starter jamieak

    (@jamieak)

    Thanks for helping me! I do not think this is a slider plugin, but I am uncertain. If it is a slider plugin, it must have been installed before I joined. Is there an easy way to tell if it is a slider plugin or not? I just tested the website with the incognito browser, and it works—even when the normal browser does not. How can I fix this JS? Please let me know, and thanks for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
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