Animated GIF Not Working

  • Resolved eoorosupport

    (@eoorosupport)


    6 years, 1 month ago

    Hi Everyone,

    We recently started using wordpress for our blog, good so far but having an issue with an animated gif.

    We uploaded our animated gif and selected FULL SIZE as you are suppose to… its works fine when looking at a preview of the page via CMS, but when you view the blog from another computer (not logged into cms) the gif does not even show… the image box is blank.

    Your help would be greatly appreciated.

    [Signature redacted]

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I can’t see the blank image box on that page, can you double check the issue is there for us?

    Thread Starter eoorosupport

    (@eoorosupport)

    Hi Andrew,

    Thanks for the quick reply.

    There should be a bank section/box between the ‘Promo Vid” and the “Other Articles”…. thats what we see.

    [Signature redacted]

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Try viewing it in incognito mode of your browser. I can see the gif fine on Chrome

    Thread Starter eoorosupport

    (@eoorosupport)

    aahh we can see it now….. maybe our adblockers were the culprits.

    thanks for your help Andrew, much appreciated.

    [Signature redacted]

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    No worries, but as a FYI you’re not allowed to use signatures here as this is a support forum.

    Thread Starter eoorosupport

    (@eoorosupport)

    ok noted, cheers

Viewing 6 replies - 1 through 6 (of 6 total)
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